Do you provide free quotes?

Yes, if you want we can give you an estimate or a quote if we have enough detail, just email us at info@empatlka.com some rough dimensions and a sketch and ideally some pictures of the area you have in mind and you will get a quote very quickly by email. If you are happy with the estimate then we can come and visit you when it suits you and talk in detail.

How reliable are your carpenters?

We are very reliable, stick to start times and days agreed, we do what we say we will do, we turn up on time every day in order not disrupt your schedule. And we are there throughout the job, not disappearing for one day to do something else.

Do you provide drawings?

Yes once we receive your deposit, we provide you with a hand drawn from scratch 3D computer scale drawing precise to the millimetre for you to check how it looks and to see if you are happy with the dimensions. If you like you can make any changes until the drawing is perfect.

How do I know you will do a good job?

Before I buy anything I read reviews so I suggest you do the same, we have over 100 independent testimonials on the internet. Please have a look at our testimonial page to see what our clients say about us

You call or email us, we asses your needs and give you an estimate or quote, then we arrange a time to come round and visit you, ask you more questions in detail to find out exactly what you would like, listen very carefully to your ideas and offer design ideas and solutions to best use your space and needs. We go away, email you a final quote. Once you decide to go ahead, we take a small deposit, then send you the drawings, once you have agreed the drawing we can book your place in the diary and we agree a start date. We then turn up with the materials and tools and build your units, then once built we paint them or oil them. Then once we are totally finished and you are delighted, only then do you pay us the balance, lastly if you feel testimonials have helped you choose us, please help us keep them fresh and leave us a testimonial here: https://plus.google.com/101927655300158702077/about?hl=en&review=1

Are you going to make a big mess in our house?

We understand that your home is precious and we do everything we can to make sure we leave it in the state we found it. All our materials are cut to size by a specialist cutting company before being delivered to your home, so minimal cutting is required onsite, even then we cover and protect the floors, cover your furniture with plastic sheets, use dust extractors connected directly to power tools, we even use a fine dust and chemical extractor for really sensitive areas, this is well over the top but we like to do the very best we can and offer the best service, and when the work is all finished we take all our rubbish away and give your place a clean.

What materials and finishes do you offer?

Our units are built of quality Medite FSC certified MDF wood then painted, or made of wood veneer we can oil or use matt water based clear varnish, and also melamine coated wood as typically found in kitchen units. We are also pioneering research in alternative healthier eco friendlier materials, we are the first UK fitted furniture company to use UK sourced strawboard which is totally natural and bound with no glues at all to make our bespoke furniture, we can build your units out of formaldehyde free MDF too, we also use recycled plastic sheeting for decorative purposes with lighting behind and recycled glass as well as many other sustainable materials and finishes to find out more please see our eco page.

Do you paint the units and what colours do you offer?

Yes, we use the best quality professional waterbased DULUX and Farrow and Ball eggshell semi matt white paint . If you would like the eco option using more natural paints please see our environment page. We mostly use white but can paint any colour you like (If you would like to paint your fitted furniture we can offer you free advice).

Do you spray the units and do high gloss?

We can arrange to spray the doors and outside visible parts and make the internal carcass of a white or other colour melamine coated laminate.

Are your charges transparent?

All charges are stated in advance in the final quote, you know what you will pay from the start, everything is listed in the quote. Only handles are optional and to be supplied by you or us, also parking is extra, so they are priced separately. All of which is clearly stated in your quote.

Does your service represent value?

For the quality of service we offer from beginning to end we offer outstanding value, we take great pride in producing only the best bespoke furniture that you will be proud to own for years to come, we offer a 2 year guarantee on our work, we are endorsed by various independent certification bodies, we take customer service very seriously, we understand that there is more to producing furniture than wood and screws, your total satisfaction is our number one priority, but don’t take our word for us see what our clients say.

How flexible are you once the work has started if something needs changing?

Our craftsmen all speak good English and have a great deal of skill and will do everything they can if you feel that something needs adapting, for example you change your mind about how many shelves you want, or the spacing between them, then if it is possible we will do what we can to please you, either free of charge or at extra cost depending on what it is.

Can you fix stuff in my home?

Yes if you need anything fixing in your home while we are there making your fitted furniture, if we can do it we will help you out. I like to offer a service that I would like to use myself so for such things as hanging pictures, fixing doors that don’t close and generally anything wood related tell us when we come to measure up for your fitted furniture.

Do you use real wood?

We use real wood veneers or plastic laminates that look like wood but not generally solid wood, we work with close associates who use solid wood, just ask us for contacts.

We don’t do bathrooms but if we are already working in your house doing other fitted furniture, we will consider any storage you would like for your bathroom.

I have sockets where I want my fitted furniture how will you deal with this?

If you have an electrical, phone or TV areal socket that is ok as we can cut a hole in the back so you can still access them, we can move electrical sockets around if they haven’t got far to go. Phone sockets we can more if there is enough spare wire.

Do you make kitchens?

No we don’t make kitchens but sometimes can make units that go in your kitchen such as a bookcase.

Is Empatika the right company for you?

Home » Blog » Is Empatika the right company for you?

We want to ensure you get exactly the fitted furniture you want, so we need to be sure we are right for you.

You are more likely to end up with the fitted furniture of your dreams if we are matched and right for each other. We don’t pretend to be able to please everyone, we all have different needs and criteria, and this goes both ways. I believe there is a place for everyone and all different types of companies. At Empatika we very specifically offer Contemporary Design because that is what I love and if I don’t bring love to my work, you won’t get what you want.

Our work is of extremely high quality. We take great care in your home and leave it how you would like us to leave it. We take time with the design process too and ask you lots of questions and spend time with you to ensure we understand precisely what you want. Once the job is done and you are totally happy, we keep in touch with you and don’t run away, we support you throughout the long life of your furniture..

All this care takes time, if you are looking for a company and don’t know if you can afford it or simply want a different type of design you can sign up to our handy tips in the top right hand corner of this blog and receive our booklet about the “7 biggest mistakes people make when buying fitted furniture”.

I care deeply about what I design and my company builds for you. I want to make sure that this effort goes towards someone who will enjoy the time that goes into your fitted furniture experience with us.

When you commission Empatika for your fitted furniture, it is more than another job for us, we enter in a partnership where we put everything we have into making sure that we work with your interest as the top priority and think about everything that will benefit you, we listen to you carefully to ensure we understand exactly what you want.

We will be with you if you need any help once the fitted furniture is build too, we are not interested in just coming and going as quick as we can and taking off with a financial profit, there is so much more than that at play, I get my satisfaction from making you happy.

I am honest, caring and will do all I can to ensure that I help you get the best you can get, and that runs throughout my company Empatika.

We are not just creating some beautiful modern storage cupboards for you, we are helping you with your life, helping you enjoy it more, helping to de clutter it, helping you think about how to deal with all your belongings, and even help you understand more about the materials that go into making your furniture and ensure you are get the satisfaction of knowing that you have contributed positively to the world by choosing eco friendly and ethical materials if that is what you want. If you are not totally satisfied I won’t be either, and I won’t accept that…

We will be perfectly suited to you the more of the following traits and interests you have:

You have high expectations and goals.
You like contemporary design.
You like shopping.
Want beautiful design.
You read home and interiors magazines.
You like adventure and surprise.
You are kind.
You like to read.
You may have young children.
You are considerate.
You are caring and respectful of others.
Are fussy and choosy.
Appreciate attention to detail
You expect a lot.
Enjoy good food.
Like learning new things
Enjoy traveling.
You are generous and like to spend money on others.
You like history, you like to think about how it affects your present and future.
You like to know how things work.
You enjoy working and like your job.
Like simplicity
You like to cook.
You like people who change the world like Jamie Oliver.
You like Apple design.
You like to research what you buy.

On top of that our eco option customers like:

You care about others and the world around you.
You care about the environment.
You appreciate local produce.
You like to buy British when possible.
You would like to give back to society and the world.
You like to buy ethical products.
You eat organic food.

If you want to find out more about getting some fitted furniture built by Empatika or someone else, download the free tips booklet in the top right hand corner of this page, it will help you choose the right company for you.

We may or may not be the company for you but I will be happy to know that I have helped you make the right choices as there are mistakes you can avoid making if you download our Free Booklet. You will also receive a monthly handy tip to keep your house looking clean and in good shape, plus an amusing or educational amazing fact.

Plus the chance to win an amazing prize every month worth up to £200, such as tea for two at the Ritz, Ferrari race track drive, Top restaurant for two or even £150 of John Lewis vouchers to give you an idea.

If you are not sure you have the budget for our fitted furniture please check our pricing page for some examples of fitted furniture we have designed and built. Tristan Titeux, Founder of Empatika

Is Empatika the right company for you?

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